2004
Harwick was Born

After years of doing business together, Mike Harley and Don Wikler decided it was time to design and produce their own office chairs. As office furniture dealers, they had access to thousands of office chair models from numerous manufacturers but were not satisfied with their selection. They wanted comfortable, quality chairs that weren’t overpriced. Harwick was born and has become a small but unique line of office chairs.   

“I couldn’t be more proud of the success we have accomplished so far and hope to make Harwick a household name in the furniture industry.”
-Mike Harley

“Quality and uniqueness are what sets Harwick apart.  Lose sight of this, and you’re no different from any other company. We must constantly evolve to meet customer expectations.”
-Don Wikler

Our Harwick sales office is located in Beaver Falls PA, and our shipping and receiving warehouse is located in Philadelphia PA:

Harwick Furniture, LLC
543 Davisville Road
Willow Grove, PA 19090

POLICIES

Warranty Information
Our products are rated for a standard 40-hour workweek by persons weighing 250 lbs or less, except for Models 8229 (350 lbs) and 2250D (325 lbs). A copy of our warranty is noted on each product on our Product Page.

Return Policy
Please contact us within 30 days of delivery for a return authorization number. Once issued, products must be received back to our Philadelphia warehouse within 30 days. All items must be shipped prepaid by UPS or FedEx (no USPS) and received in new, resalable condition. Customer is responsible for all freight charges. Any item returned without an RA# or outside the 30-day period will be refused. Any damaged/defective item will be shipped replacement parts under our damage policy. Please note: orders for parts placed through our website are not returnable.

Damage Policy
Should an item be received damaged or defective in any way, we will promptly ship replacement parts. Please note that we cannot ship parts outside the 48 contiguous states. Our standard return policy applies if the customer decides to return the item instead.

Cancellation Policy
Should you wish to cancel an order, and we have already charged your credit card, we will refund you minus a 3% credit card processing fee.

Delivery Schedule
We strive to ship all orders the same business day if the order is received by 1 PM EST. All other orders will ship out the next business day.

Privacy Policy
This privacy policy has been compiled to better serve those concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people who visit our website?

When ordering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, or other details to help you with your experience.

When do we collect information?

We collect information from you when you place an order or enter information on our site.

How do we use your information?

We may use the information we collect from you when you make a purchase to process your transactions quickly.

How do we protect visitor information?

Our website is scanned regularly for security holes and known vulnerabilities to make your visit to our site as safe as possible.

We use regular Malware Scanning.

We do not use an SSL certificate.

We do not need an SSL because all orders are processed securely through Zoho Payments.

Do we use ‘cookies’?

We do not use cookies for tracking purposes.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Third-party links

We do not include or offer third-party products or services on our website.

Google

We have not enabled Google AdSense on our site, but we may do so in the future.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or, as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can be easily found on the page specified above.

Users will be notified of any privacy policy changes:
• On our Privacy Policy Page
Users are able to change their personal information:
• By emailing us

How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
• Within 1 business day

We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

To be in accordance with CANSPAM we agree to the following:

If at any time you would like to unsubscribe from receiving future emails, you can email us at info@HarwickChairs.com
and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Harwick Furniture, LLC
543 Davisville Road
Willow Grove, PA 19090
info@HarwickChairs.com
800-910-7494

Last Edited on 6-30-2023